Georgia HVAC company equips HVAC techs with tablets in the field
Sugar Hill, GA -- (SBWIRE) -- 12/14/2018 -- Innovation is the key to business growth and it's evident that J.R. Bolton Services knows this. Founded in 1983, this Greater Atlanta HVAC company continues improving to ensure its residential and commercial customers receive nothing but the highest quality products and the most efficient heating, cooling, insulation and heat pump services in Gwinnett County and surrounding areas. It's this commitment that sparked J.R. Bolton to equip its service technicians with MobileDemand tablets.
This digital move was an economical way for J.R. Bolton to solve challenges that its team faced while in the field, such as tight schedules, miscommunication and the need to access data at the point of service. But this technological advancement did more than solve problems. It opened new doors.
Now, with a MobileDemand tablet in hand, J.R. Bolton's technicians have more capabilities at their disposal, allowing them to optimize their resources. Technicians can complete service calls more efficiently, look up mechanical documents and product manuals without having to haul around bulky binders, manage field personnel, track work orders, ensure the delivery of necessary parts and equipment and more—all while in the field.
From scheduling services, such as furnace maintenance in Fulton County, to making payments, everything can be done right from the tablet. This does more than save J.R. Bolton time and money. It also:
- Increases the company's efficiency and productivity
- Improves the quality of service it delivers, boosting its overall customer satisfaction
- Improves data accuracy and eliminates work from being duplicated
- Captures images of damaged items for no-questions claims processing
- Accelerates payment cycles
- … And more!
Contact J.R. Bolton Services online or call 770.268.2010 to schedule a service and experience the benefits of this digital move firsthand.
About J.R. Bolton Services
J.R. Bolton Services is Northeast Georgia's full-service provider of heating, air conditioning, indoor air quality, water heater and insulation services for homes and businesses. J.R. Bolton is the name Georgians have known and trusted for more than 30 years. Its highly trained team of professionals knows how area homes are constructed and uses its expertise to resolve even the most challenging home comfort problems. J.R. Bolton also operates Peachtree Comfort Gallery, which offers a wide range of hearths, gas grills and gas lighting products and services.
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Email: Click to Email Alyssa Young